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Title SHIPPING POLICY (Updated 2017.03.02)
Posted by DABAGIRL CS (ip:)
  • Date 2015-08-27
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  • Shipping Options


    Shipping Model

    Shipping Destinations

    Shipping Period

    Shipping Fee

    Under $200

    Over $200

    EMS

    Worldwide

    5-10 Business days

    29.99

    Free

    Fedex(HomeDelivery)

    U.S.

    5-10 Business days

    19.99

    Free

    Fedex(SmartPost)

    U.S.

    5-10 Business days

    14.99

    Free

    DHL

    U.S.

    5-10 Business days

    24.99

    Free

    Pantos(Aupost)

    Australia

    7-14 Business days

    19.99

    Free


    *USA is excluded from EMS shipping

    EMS Premium Service
    We may request additional cost depending on the size and weight for EMS premium service if your address is not included in applicable shipping countries.

    Track Orders

    Please refer to below sites If you want to track your order.

    Worldwide Tracking : http://www.track-trace.com/post

    * Order tracking time is vary depending on the shipping company.
    * It may take more than 24 hours after shipment.

    Track DHL parcel 

    Please follow below ways to track DHL parcel
    (1) Check Tracking Number on your Order Detail Page
    (2) Click "Track Order" to see details
    (3) Copy "Tracking Number" on "Hawb Information"
    (4) Go to DHL Official Site (Check above Track Orders).
    (5) Track your order "Tracking Number" you copied.

    Customs and Duties


    The recipient is responsible for all/any import duties and taxes which may occur during international shipments.

    Please be advised that these charges are levied by the destination country and we do not have control over them.



    For Product Returns due to Reasons Caused by the Customer


    Any product returns due to reasons caused by the customer which includes but not limited to: incorrect shipping address, unidentifiable recipient, unpaid taxes and duties and etc.

    - The returned product will not be re-shipped.

    - The customer is responsible for all/any relevant expenses during the return process such as round-trip shipping, customs and etc. This will be done by either deduction from refunds or extra charges.


    (1) Process for refund requests

    Once the parcel returns, refund will be issued after subtracting all fees and expenses. Price will vary depending on shipping methods from the returned product.

    For other countries where are non EMS service regions, refund will be issued in accordance with the EMS Premium Service.


    (2) For re-delivery requests

    There are NO re-deliveries

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