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TITLE Customs and Duties
POSTED BY (ip:)
  • DATE 2018-11-20
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■ Customs and Duties

The recipient is responsible for all/any import duties and taxes which may occur during international shipments.

Please be advised that these charges are levied by the destination country and we do not have control over them.


If you are charged customs fees even after proving that your items are for personal use, and your purchase amount meets the criteria below,

you will be compensated via Reward Points.

*Purchase amount: Original price of item(s) before any discounts/coupons/reward points are applied


<How to Request>

Please provide proof of payment via Contact US or E-mail after customs are cleared.

*Approved only if request is made within 14 days of delivery.


Country

Criteria for Customs Compensation
U.S.ATotal purchase amount under the recipient's name is below US$800 (Based on order date)
AustraliaPurchase amount is below US$700
TaiwanRecipient is not responsible for customs clearance
SingaporePurchase amount is below US$280
MalaysiaPurchase amount is below US$115
Macao[Duty-free zone] All customs charges that still occur are eligible for compensation
Hong Kong[Duty-free zone] All customs charges that still occur are eligible for compensation
New ZealandPurchase amount is below US$250


If you have any questions or concerns regarding your order or shipment,

please do not hesitate to contact us via E-mail or Phone!

Thank you always for shopping with us.

Have a great day!


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